Customer Portal &
Feedback System
Give your customers a premium experience with their own portal. They can track jobs, view documents, and provide feedback all in one place.
Wow Your Customers→
Why Customers Love the Portal
24/7 Self-Service
Customers can check job status, view documents, and find answers without calling you. Less phone calls, happier customers.
Transparent Job Tracking
Customers see exactly where their job is in the process. No more 'when will you be here?' calls.
Easy Feedback Collection
After each job, customers can rate their experience and leave comments. Build your reputation with genuine reviews.
Issue Reporting
If something is not right, customers can report issues directly through the portal with photos and descriptions.
What Customers Can Access
Job Status
Real-time progress updates
Job Photos
Before and after gallery
Documents
Quotes, invoices, receipts
Messages
Direct communication
Reviews
Rate and review service
Issues
Report problems easily
What Customers Say
“I love being able to see exactly when my job will be done and check the photos of the work. It is so much better than waiting for a call or text.”
- Sarah M., Homeowner
Customer Experience Drives Trade Business Growth
Why Modern Customers Expect More
- •87% of customers expect to be able to track their service online, similar to food delivery and ride-share apps.
- •Tradies receive an average of 12 “where are you?” calls per week, each interrupting productive work time.
- •Trade businesses with online reviews grow 2.5x faster than those without, driven by customer trust.
- •65% of new tradie customers come from referrals and reviews, making customer satisfaction critical.
Sources: Australian Consumer Survey, HiPages Industry Report 2024
Ready to Impress Your Customers?
Give your customers the professional experience they deserve with a dedicated portal for every job.
Get Started Free→